Privacy Policy
Your privacy matters to us at synerqivalos
synerqivalos operates from Repentigny, Quebec, and is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. This policy explains how we collect, use, store, and safeguard your data when you use our weekly budgeting platform.
Information We Collect
When you create an account with synerqivalos, we collect information necessary to provide our budgeting services. This includes your name, email address, and financial data you choose to input into our platform. We also automatically collect technical information such as your IP address, browser type, and device information to ensure our service functions properly across different platforms.
- Account registration details (name, email, phone number if provided)
- Financial information you input for budgeting purposes
- Usage data and platform interactions
- Technical information (IP address, browser type, operating system)
- Communication records when you contact our support team
We only collect information that's directly relevant to providing you with effective budgeting tools. Your financial data remains under your control, and we never access your bank accounts directly – all budget information is manually entered by you.
How We Use Your Information
Your information helps us deliver personalized budgeting experiences and improve our platform. We use your data to generate spending insights, send you relevant notifications about your budget goals, and provide customer support when needed. Under PIPEDA guidelines, we ensure all data use serves a legitimate business purpose directly related to our budgeting services.
We never sell your personal information to third parties. Your financial data is used exclusively within our platform to provide budgeting services and remains confidential.
Marketing communications are sent only with your explicit consent, and you can opt out at any time through your account settings or by contacting us directly. We may use aggregated, anonymized data for platform improvements and research purposes, but this never includes personally identifiable information.
Your Privacy Rights
Under Canadian privacy law, you have specific rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and accessible.
Access Your Data
Request a copy of all personal information we have about you, delivered within 30 days of your request.
Correction Rights
Update or correct any inaccurate personal information in your account at any time through your profile settings.
Data Portability
Export your budget data in a common format if you decide to use a different budgeting service.
Account Deletion
Request complete deletion of your account and associated data, processed within 30 days of verification.
To exercise any of these rights, contact our privacy team at info@synerqivalos.world with your request. We'll verify your identity and respond within the timeframes required by Canadian law. There's no charge for reasonable requests, though we may charge a fee for excessive or repetitive requests as permitted under PIPEDA.
Data Security & Storage
Your financial information receives our highest level of protection. We use industry-standard encryption for data transmission and storage, with all sensitive information encrypted using AES-256 standards. Our servers are located in Canadian data centers that comply with federal privacy requirements.
We implement multi-layer security including encrypted connections, secure databases, regular security audits, and restricted employee access based on job requirements.
Data retention follows practical necessity guidelines. Active account data is maintained while you use our services. After account deletion, we permanently remove your personal information within 90 days, except where longer retention is required by law (such as tax-related records, which we may retain for seven years as required by Canada Revenue Agency guidelines).
Third-Party Services
synerqivalos uses select third-party services to enhance our platform functionality. These include cloud hosting providers, email delivery services, and analytics tools. All third-party providers are carefully vetted and required to maintain privacy standards equivalent to our own.
We never share your personal financial data with third parties for marketing purposes. When technical information is shared with service providers, it's limited to what's necessary for platform operation and is covered by strict confidentiality agreements. Any international data transfers comply with Canadian adequacy requirements and include appropriate safeguards.
Cookies & Tracking
Our platform uses essential cookies required for basic functionality, such as maintaining your login session and remembering your preferences. We also use analytics cookies to understand how users interact with our platform, helping us improve the budgeting experience.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect platform functionality, but essential budgeting features will remain accessible. We don't use cookies for cross-site tracking or behavioral advertising.
Policy Updates
This privacy policy may be updated to reflect changes in our services or legal requirements. We'll notify users of significant changes through email and platform notifications at least 30 days before they take effect. Continued use of our services after policy updates indicates acceptance of the revised terms.
Minor clarifications or administrative updates may be made without advance notice, though all changes will be reflected in the "Last Updated" date at the top of this policy.
Privacy Questions & Concerns
211 Boulevard Brien Suite 435
Repentigny, QC J6A 7B5, Canada